RENTAL POLICIES

Labor, Delivery and Company Policies

• Delivery & Pickup
  Rates start at $45 (weekday round trip in Pasadena, CA)
  Please call for rates to other areas and weekends.

• Set-up
  $32.50 per ½ hour, per person. ($32.50 minimum charge.)

• Audio Visual Technician Labor Rate
  

  Monday-Friday	$65/hour	(three hour minimum)
  Saturday-Sunday	$75/hour	(three hour minimum)
  Holidays	$75/hour	(four hour minimum)

• Store Hours
  Pasadena - 8:30 am-5:30 pm Monday-Friday; 9 am-1 pm Saturdays
  Visalia - 8 am-5 pm Monday-Friday

• Pick-Up/Return
  Equipment may be picked up after 3 pm the day before your event and is due back by noon the day after your event. Equipment held longer than this will be charged at a rate of 20% per hour, until five hours have passed, at which point another full day will be charged.

Rental Requirements

1. IDENTIFICATION
   A form of picture ID.

2. SECURITY DEPOSIT
   JD Audio Visual, Inc. requires a deposit in the amount of three times the daily rental fee of all the equipment rented. Deposits are held until equipment has been returned and fully inspected, and, if paying by check, checks have cleared the bank. We can accept security deposits in the form of:
   1. Credit Card – Visa, MasterCard, Amex, Discover
   2. Certificate of Insurance – JD Audio Visual, Inc. must be named the Loss, Damage Payee. Coverage must include, explicitly, miscellaneous equipment, rented equipment, or rented and leased equipment. Policies with Unattended Vehicle Disclaimers will not be accepted. All certificates and attached forms are subject to verification and approval by the management before the equipment is released. A credit card is required to cover any insurance deductible as well as to guarantee rental payment. Insurance will be required on all equipment valued at over $10,000.
   3. Cash for customers picking up in the store. Checks are not accepted for deposit.

3. SHIPPING
   There is a two-day minimum rental period on all equipment to be shipped. Shipped rental equipment is sent by airfreight with shipping insurance, prepaid by the customer. If equipment arrives with damage or problems, the customer should inform JD Audio Visual immediately. We are not responsible for delays caused by the carrier.

4. LOSS, THEFT OR DAMAGE
   Customers are responsible for all losses or damages to the equipment rented. Damages and losses will be billed separately from the rental invoice. Renters will be charged at the day rate on equipment that is lost or stolen until JD Audio Visual is reimbursed for complete replacement cost.

5. RESERVATION AND CANCELLATIONS
   Please call in advance to reserve equipment. Failure to cancel your order will result in a half-day rental charge.

6. ACCOUNTS
   Customers who are on open account will be billed on a NET-15 basis after return of the rental equipment. To qualify for an account, a customer must fill out a credit application and have rented from us before. JD does not offer rental accounts to first-time customers.

 

Rental Terms

• Rates listed are for one day • Minimum rental charge is $12.50 • Minimum rental is one day • Prices and equipment subject to change without notice